Welcome to KASSABITES! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website or communicate with us.
By accessing our website, you agree to the practices outlined in this policy.
Who We Are
- Business Name: KASSABITES
- What We Do: We sell packaged tapioca chips across India for snack lovers.
- Contact: kassabites@gmail.com
- Website: kassabites.com
We are based in India and primarily serve Indian customers. However, we also follow international standards such as the EU General Data Protection Regulation (GDPR) where applicable.
What Data We Collect
We may collect the following information:
- Contact Information: Name, email, phone number
- Order Information: Shipping address, payment details (processed securely through Razorpay or other providers)
- Usage Data: IP address, browser type, device, pages visited, time spent (via cookies and analytics tools like Google Analytics)
- Communication Records: Any messages or emails sent to us
How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Respond to queries, feedback, or customer support requests
- Send order updates and occasional promotional offers (only with your consent)
- Improve our website and services
- Comply with legal and tax obligations
Legal Basis for Processing (Under GDPR)
We process personal data using the following legal bases:
- Consent: When you voluntarily provide information
- Contract: To fulfill your orders and manage transactions
- Legal Obligation: For tax, record-keeping, or fraud prevention
- Legitimate Interest: For analytics, customer service, and improving our business
Cookies & Tracking
We use cookies and similar tools to:
- Analyze how visitors use our site
- Improve performance and user experience
- Remember your preferences and personalize content
You can manage or disable cookies through your browser settings. Disabling cookies may affect some features of the website.
Sharing Your Data
We do not sell or rent your personal information. We may share data with trusted third-party services to operate our business, such as:
- Payment processors (e.g., Razorpay)
- Shipping/courier services
- Analytics and tracking tools (e.g., Google Analytics)
These partners are obligated to keep your data secure and only use it for the specific services we authorize.
Data Storage & Retention
We retain your personal data only as long as necessary:
- To complete transactions and provide customer service
- To comply with legal or tax regulations
- To protect our business and users from fraud
Once no longer needed, your data will be securely deleted or anonymized.
Your Rights (Under GDPR & Indian Law)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority (EU customers only)
To request any of the above, email us at kassabites@gmail.com.
Data Security
We take all reasonable steps to protect your data using industry-standard measures, including SSL encryption and secure hosting. However, no system is 100% secure. Please exercise caution when sharing information online.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect business or legal changes. Any changes will be posted on this page with an updated date.
This Privacy Policy was last updated on: 07 April 2025
Contact Us
If you have any questions about this policy or how we handle your personal data, please contact: