Welcome to KASSABITES
By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing any orders. If you do not agree with any part of these terms, please do not use our website or services.
Who We Are
KASSABITES is an Indian snack brand offering packaged tapioca chips to customers across India. Our chips are carefully sourced from trusted suppliers. Each batch is checked and packaged by us to ensure freshness, hygiene, and quality before it reaches your doorstep.
Use of the Website
You agree to use this website for lawful purposes only. You may not misuse the website, engage in fraudulent activities, interfere with its functionality, or attempt to access restricted sections.
Product Information
We make every effort to provide accurate product details, images, and pricing. However, slight variations in packaging or product appearance may occur due to supplier changes or digital displays. If a product is unavailable, we will inform you and issue a refund or suggest an alternative.
Pricing & Payments
- All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- Payments are processed securely through Razorpay.
- Cash on Delivery (COD) is currently not available.
- Your payment information is encrypted and securely handled by our payment gateway provider.
Shipping & Delivery
- We deliver across most serviceable pin codes in India using trusted third-party courier services.
- Orders are usually dispatched within 2 business days.
- Standard delivery time is 3–7 business days, depending on your location.
- Once shipped, orders cannot be cancelled.
- Any delays caused by courier services are beyond our control, but we’ll do our best to help.
Returns & Refunds
Due to the perishable nature of our products, we do not accept returns unless the item is:
- Damaged
- Expired
- Incorrect
To request a refund or replacement:
- Contact us at kassabites@gmail.com within 5 days of receiving your order
- Provide your order number and photo/video proof of the issue
- Approved refunds will be processed to your original payment method within 5–7 business days
Orders refused at delivery without valid reason or items bought during promotions are not eligible for refunds.
Discount Codes & Promotions
Coupon codes, discounts, and promotional offers are subject to terms such as validity period, minimum order value, and usage limits. Misuse of these offers may result in order cancellation.
Intellectual Property
All content on this website, including product names, logos, packaging, text, and images, is owned by or licensed to KASSABITES. Unauthorized use, reproduction, or distribution of this content is prohibited.
Limitation of Liability
KASSABITES is not liable for:
- Delays caused by third-party couriers
- Any indirect, incidental, or consequential losses
- Health reactions caused by product ingredients (please read labels carefully)
Governing Law
These Terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts of your local state or city, unless otherwise specified.
Changes to These Terms
We may update these Terms & Conditions occasionally. Updated terms will be posted on this page, and your continued use of the website means you accept them.
Contact Us
Have questions about these terms?
📧 Email: kassabites@gmail.com
These Terms & Conditions were last updated on: 07 April 2025